Privacy Policy for AIxMed, Inc.

AIxMed, Inc. ("AIxMed," "we," "us," or "our") operates the website available at https://www.aixmed.com. This Privacy Policy explains how we collect, use, disclose, and protect information when visitors use our website, submit a contact form, subscribe to our newsletter, or interact with cookies and similar technologies on the website.

This policy applies to our online website activities. It does not apply to information collected offline or through other channels unless those channels link to this policy.

If you have additional questions or require more information about our Privacy Policy, please contact us through the contact information available on the Contact page.

AIxMed, Inc. is the data controller for personal information collected through this website, including information submitted through contact forms, newsletter subscriptions, cookie preferences, and ordinary website operation.

We may collect the following categories of information:

• Information you provide directly: contact form details such as name, institution, email address, phone number, application interest, current digital lab technology, slide preparation method, message content, newsletter email address, and any consent choices you provide.
• Website and device information: IP-derived country or region, pages visited, referring page, browser type, device type, operating system, timestamps, and similar log information.
• Cookie and consent information: region preferences, country/region routing data, cookie consent choices, and optional analytics information when you consent to analytics cookies.
• Embedded media interactions: if you choose to play embedded videos, the video provider may process information about your interaction with that media.

Like many websites, AIxMed follows a standard procedure of using log files. These files may log visitors when they visit the website and may include information such as IP address, browser type, internet service provider, referring and exit pages, date and time stamps, and pages visited. We use this information to operate, secure, analyze, and improve the website.

We use information for the following purposes:

• to operate, secure, maintain, and improve the website;
• to route visitors to appropriate regional website experiences and remember regional preferences;
• to remember cookie consent choices and apply those choices across website visits;
• to respond to contact requests, product inquiries, research information requests, and other communications;
• to send newsletter updates when you subscribe;
• to understand website traffic and usage trends when analytics consent is granted;
• to comply with applicable legal, regulatory, security, and recordkeeping obligations.

We use cookies and similar technologies for essential website functionality, region routing, consent storage, and optional analytics. Essential cookies are required for core site functionality. Analytics and marketing cookies are optional and are disabled unless you choose to allow them through the cookie banner or Cookie Preferences control.

You can change your choices at any time through the Cookie Preferences link in the website footer. If you decline optional cookies, the website will continue to use essential cookies that are needed for core functionality and consent storage.

The cookie preference center includes a marketing category so visitors can control that category if marketing technologies are introduced. We do not currently load a separate marketing script on the website.

The durations listed for AIxMed cookies reflect the current website configuration. Third-party cookie durations are controlled by the relevant third-party providers and their settings.

We use Google Analytics 4 to understand how visitors interact with the website, but the Google Analytics script is not loaded unless analytics consent has been granted. For visitors identified as being in China, Google scripts are suppressed regardless of cookie consent.

Some pages may include embedded videos. Where video playback requires optional cookies or similar technologies, the website asks visitors to manage cookie preferences before loading the embedded media.

When you submit a contact form or subscribe to the newsletter, we use the information you provide to respond to your request, process your inquiry, and send updates you requested. We use HubSpot to process contact form and newsletter submissions. For visitors in the European Economic Area, United Kingdom, or Switzerland, the website requires a consent checkbox before contact or newsletter information is submitted.

You can unsubscribe from newsletter communications or ask us to stop using your contact information for marketing communications at any time.

If you are located in the European Economic Area, United Kingdom, or Switzerland, AIxMed's legal basis for collecting and using personal information depends on the personal information we collect and the specific context in which we collect it:

• Consent: optional analytics cookies, newsletter subscriptions, and certain form submissions where consent is requested.
• Legitimate interests: website security, basic usage logs, service improvement, responding to business inquiries, and protecting the website from misuse.
• Contract or pre-contractual steps: responding to a request that may relate to products, services, research information, or business discussions.
• Legal obligations: compliance, regulatory, accounting, dispute resolution, and recordkeeping obligations.

We may share information with service providers that help us operate the website and process requests, including website hosting, analytics, embedded media, security, and customer relationship management providers. These providers may include Vercel, Google, YouTube, and HubSpot, depending on your choices and interactions with the website.

We may also disclose information if required to comply with law, enforce our terms, protect rights and safety, or support a business transaction such as a merger, acquisition, financing, or asset sale.

This Privacy Policy does not apply to other websites, advertisers, or third-party services that may be linked from our website or that may provide embedded content. Those third parties maintain their own privacy policies and terms. We encourage you to review their policies if you follow external links or interact with third-party services.

AIxMed does not currently display third-party advertising on the website. If advertising or additional marketing technologies are added later, the cookie and privacy disclosures should be reviewed and updated before those technologies are enabled.

AIxMed is based in the United States, and our service providers may process information in the United States or other countries. If you are located in Europe, this may involve transferring personal information outside your country or region. Where required, we rely on appropriate safeguards for such transfers, such as contractual protections offered by our service providers.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, maintain business records, comply with legal or regulatory obligations, resolve disputes, and enforce agreements. Cookie durations are described in the cookie table above.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, request data portability, withdraw consent, or opt out of certain communications. If you are in the European Economic Area, United Kingdom, or Switzerland, you also have the right to lodge a complaint with your local supervisory authority or data protection authority.

For EEA, UK, and Swiss visitors, these rights may include:

• the right to access, update, or delete information we have about you;
• the right of rectification;
• the right to object to certain processing;
• the right to restrict certain processing;
• the right to data portability;
• the right to withdraw consent where processing is based on consent.

To exercise privacy rights or ask a privacy question, please contact us through the contact information available on the Contact page.

Where we rely on consent, you may withdraw that consent at any time. For cookies, you can update your choices through the Cookie Preferences link in the website footer. For newsletter communications, you can unsubscribe or ask us to stop sending marketing communications. Withdrawing consent does not affect processing that occurred before the withdrawal.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

This Privacy Policy applies to information shared or collected through our website and other online channels that link to this policy. It does not apply to offline activities or information collected through channels that do not link to this policy.

We may update this Privacy Policy from time to time. The effective date at the top of the policy indicates when it was last updated.